The Ardelius experience design framework is based on the discipline of user centered design (UCD) and defines a set of phases and activities necessary to create successful experiences. It provides the blueprint for an organizations' experience-creation infrastructure.
Ardelius applies this framework in our Capability Audit service as well as our training program to frame all aspects of experience design cultures.
Each intersection within this framework is a touch point in our audit process:
We review the human resources, processes, business concerns, services, products, and online content that contribute to the current experience-creation capability.
We examine how each of these factors is planned, documented, executed, and validated.
We assess the organization's performance in each area.