Experience-Oriented Culture ( noun ) - an environment, in which the inhabitants share goals, values and practices that are conscious of the effect that interaction with the environment has on others. |
Our TechniqueLearn about the methodology we apply to every experience creation process. |  |
Experience
Design Strategy and Usability Management Training
As part of our focus on knowledge transfer and empowering organizations to become experience centered design entities, we provide a range of training and mentoring options to our clients. These include both point engagements and longer term consulting engagements.
These are two examples of training sessions we can run at your organization. Training can be customized to suit specific needs, personnel, timelines and budgets.
Executive Experience Design Clinic
A three-day intensive clinic on the product experience and how to design customer and user experiences based on a solid brand experience. This clinic will show you how to analyze and design brand value through product touch points and experience design. Included:
A review of your company's processes and people to identify what needs to happen to improve the experience with every touch point with your company.
Industry best-practices
Customer Experience role-playing.
A custom Experience Design Walking Tour complete the clinic.
Strategic Management of Usability and Experience Design Seminar
A two-day intensive seminar on the ins and outs of managing an experience design team and how to grow the awareness and integration of experience creation throughout your organization while building successful products. This seminar is ideal for managers and team leaders who need fresh ideas and best-practices to make their teams more effective and stay ahead of the experience design curve.
Coaching and Mentoring Programs for Managers, Directors and Executives
You can retain us for short and longer term mentoring engagements tailored to the specific needs of your organization or personnel. Our mentoring and coaching programs include experience design goal-setting, training plans, milestone definition, periodic check-ins, and can also include point training solutions.