Experience Strategy Consulting

Ardelius works with organizations to create experience-oriented cultures that help ensure market success, optimize product development processes, and minimize the risk of failure. Our Experience Strategy Consulting services are designed to help organizations become self-sufficient in their experience design practices. We initiate, plan, design, manage, monitor and mentor the transformation of a well-intentioned organization into a true experience-oriented entity.

 

The scope of our services can encompass the creation of a complete research and design framework of an organization's experience design capabilities, including its people skills, processes, business architecture, service offerings, product interfaces, and content management – or any aspect thereof.

 

Experience Strategy Consulting Services:

 

Experience Design Capability Audits – undertaking concrete assessments of an organization's current experience-capability status that encompass the existing people, processes, business structures, services, products, and content that is in place.

 

Experience Design Process – redefining and mapping the content and requirements for processes, teams, service offerings, and products to ensure these follow the new experience-creation model that has been designed.

 

Experience Design Project Management – overseeing the management of experience design projects, services, products and teams, as well as assisting in the hiring of suitable user-centered design and experience managers.

 


Experience Design Strategy – uncover the strategy and developing detailed execution plans that address gaps discovered during the Experience Design Capability Audit. The experience strategy identifies and addresses the key sources of successes or failure in the intended experience, and develops a new experience strategy for the organization.

 

Experience Design Strategy Transformation - initiating, encouraging, mapping, managing, and monitoring the transformation of a well-intentioned organization into a true experience-oriented entity. Our technique helps organizations to move in a structured, organized, and timely way from the status quo to a company-wide practice that incorporates the full spectrum of human interaction engineering techniques and experience centered design principles.

 

Training and Mentoring – working closely with individuals and teams to ensure that the new experience-creation model becomes a core capability, fully understood, respected, and deeply rooted throughout the organization.

 

Experience Design Governance, Monitoring and Measurement – providing ongoing governance services, taking the temperature of the experience-creation evolution and providing checks, balances, encouragement, guidance – and when required, remedial action – along the way.  

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