Experience-Oriented Culture ( noun ) - an environment, in which the inhabitants share goals, values and practices that are conscious of the effect that interaction with the environment has on others. |
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Experience Design Capability Audit
Ardelius undertakes concrete assessments of an organization's current experience design capability status that encompass the existing people, processes, business structures, culture, services, products, and content that is in place.
An audit uses the Ardelius Framework to assess in a rigorous manner the key aspects of Experience design, management, experience strategy and governance across departments and disciplines.
The Experience Design Audit Process
The experience design audit process includes the following phases:
- A scan of the organization, it's processes, services and products with respect to experience design strategy capability.
- Interviews and understanding of relevant stakeholders in the organization to identify strengths and weaknesses, attitudes, perceptions and expectations towards the organization's experience design capability.
- An intensive 2 day clinic to review the outcome of the scan and survey, best practices and create an Experience Capability Improvement Plan (ECIP).
- Detailing the ECIP into a knowledge base that will provide guidance for the organization. We will assist in this phase to further develop the vision, goals, roadmap and governance for a successful experience design organization.
ISO standards compliance assessment and design process improvement
Our experience audit can include the listed usability related ISO standards compliance assessments or a usability maturity assessment checklist. We implement ISO usability quality processes in your company.
User Experience Design and Usability related ISO Standards
ISO 9241 - 110 Ergonomics of human system interaction -
Part 10: Dialogue principles.
ISO 9241 - 11 Ergonomic requirements for office work with
visual display terminals (VDTs) - Part 11: Guidance on usability.
ISO 13407 Human-centered design processes for interactive
systems.
ISO/IEC 15504 Framework for the Assessment of Software
Processes (SPICE)
ISO 16982 Ergonomics of human-system interaction -
Usability methods supporting human-centered design.
ISO 18152 Ergonomics of human-system interaction -
Specification for the process assessment of human-system issues.
ISO 18529 Ergonomics of human-system interaction -
Human-centered lifecycle process descriptions.
UX and Usability related Software Process Improvement Models
CMMI Capability Maturity Model Integration
SCAMPI Standard CMMI Appraisal Method for Process Improvement